If we were unable to validate your steam account, it could be due to the reasons below:

  • You need to have at least 100 hours in CSGO to be able to play on SoStronk
    In order to combat ban evasion for cheating, it is a requirement for your steam account to have a minimum of 100 hours played in CS:GO before you can connect it to a SoStronk account.
  • Your Steam Account’s Game Privacy Settings are set to “Friends Only” or “Private”
    (The error “We are unable to validate your CSGO details. Please check your game privacy settings or mail us on support@sostronk.com”)
    To be able to to connect your steam account to your SoStronk account, you must have your Game Privacy settings set to Public. You can change it back to Private or Friends Only after you complete registering your steam account with your SoStronk profile.
    In order to do this just head over to your Steam Account’s Profile Privacy Settings page. From the Steam client, head to your Profile Page > Edit Profile > My Privacy Settings > Game Details and select Public from the drop down list as shown below. Also make sure Always keep my total playtime private even if users can see my game details. option is not selected.

Steam Privacy Settings

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